One of the biggest problems with water disasters is its effect on carpet and cushion (pad). ServiceMaster Advantage understands these issues and provides fast, on-site structural drying.

Here's what ServiceMaster Advantage technicians considers when drying carpet:

Age and condition of carpet

If a carpet is so old that it is a better value to replace than attempt restoration, we"ll let you know what makes the best financial sense. ServiceMaster Clean® uses industry resources to help determine the exact value of carpet.

Length of time carpet was exposed to water

Most carpets can withstand water for up to three days, but immediate response to your loss is critical. In most cases ServiceMaster Clean® can be at your site within two to four hours.
 

Type of water

Types of water affect the restoration process.

• Clean water: Potable water from a clean source with no debris.
• Grey water: Water that is not necessarily clean but is not hazardous (washing machine and dishwasher overflow, for example).
• Black water: Sewage backup or runoff water. These losses are hazardous and should be handled with caution.

Type & condition of carpet cushion (pad)

Some carpet cushion is made with a moisture barrier membrane. These types of materials hinder or prevent the excess moisture from evaporating and must be removed. Also, the industry standard recommends replacement of carpet cushion for grey & black water losses.

Water temperature

The temperature of the water is important to consider. For example, a hot water heater with very warm water will affect the glue used to hold carpet fibers together.