Tips From Our Staff
 
Wednesday, March 10, 2010
Our Customers Say
"Our family has hired ServiceMaster Advantage on many occasions, and we have been impressed every single time. Last year we experienced severe flooding in our basement. Jeff Turner deployed his recovery team immediately. The service techs were very professional and efficient. This spring, we had more flooding in our window wells. Again, ServiceMaster Advantage responded right away and were at my home within the hour to pump water before it reached the interior of my home. And just last week, I hired ServiceMaster to clean carpets and upholstery. Again, I was impressed. They carpet cleaner used a very safe, non-toxic method to clean and pulled up stains that I didn't think could be removed. I highly recommend ServiceMaster Advantage for disaster recovery or cleaning needs.

-William and Karla Shelton
Lafayette, Indiana
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Tips From Our Staff

Expert Advice From Our Employees

Our trained and certified technicians have compiled a list of tips and advice for your benefit. Whether your need is cleaning, fire, flood, wind, or mold damage related, we hope you can find helpful information here. If you have a question not answered here, please "ask the pros"!!!  Select your choice of communication means and we'll do our best help.

Tips From Our Staff
"If the electricity is off, clean out the refrigerator and leave doors propped open."
"Do not touch anything. Oil from your hands can permeate upholstery, walls and woodwork, causing additional damage."
"Do not wash walls. Incorrect cleaning could compound the soot residue problem."
"Do not use a regular household vacuum to remove water."
"Do not remove books from shelves. Rather, pack them tightly to prevent warping of pages until a restoration professional can begin this specialized drying."

"Lift draperies off carpet, loop through a coat hanger, and place the hanger on the drapery rod."

"Do not enter a room with standing water until electricity has been turned off."

"Use food items that have been exposed to soot, or canned goods that have been subjected to excessive heat."

"Most carpets can withstand water for up to three days, but immediate response to your loss is critical. In most cases ServiceMaster Advantage can be at your site within two to four hours."

"Wood naturally holds water—up to 10% depending on the type of floor. Wood can absorb another 5% to 10% without showing any noticeable effects. Within a few days, however, floors that cannot hold the water any longer will expand, causing cupping or crowning, therefore emergency response is critical to minimize damage to wood floors."
"Bacteria growth can begin within hours. Call ServiceMaster Advantage immediately."

"Open furniture drawers, closet doors, and luggage to enhance drying. Move photos, paintings, and art objects to a safe, dry location."

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