Info for Insurance Agents - ServiceMaster Advantage - Lafayette Indiana
Wednesday, March 10, 2010
Tips & Advice

 Erica-Dauenhauer-Service Master Advantage-Lafayette, Indiana
- Jeff Turner, President


Our Customers Say
"Our family has hired ServiceMaster Advantage on many occasions, and we have been impressed every single time. Last year we experienced severe flooding in our basement. Jeff Turner deployed his recovery team immediately. The service techs were very professional and efficient. This spring, we had more flooding in our window wells. Again, ServiceMaster Advantage responded right away and were at my home within the hour to pump water before it reached the interior of my home. And just last week, I hired ServiceMaster to clean carpets and upholstery. Again, I was impressed. They carpet cleaner used a very safe, non-toxic method to clean and pulled up stains that I didn't think could be removed. I highly recommend ServiceMaster Advantage for disaster recovery or cleaning needs.

-William and Karla Shelton
Lafayette, Indiana
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Information for Insurance Agents

Restoration Services Overview for Insurance Agents

ServiceMaster Advantage offers most insurance companies a preferred vendor programs, including agreed-upon pricing, and one toll free number to access our network of franchisees.

Satisfied customers

When you refer your customers to our toll-free number, 1-800-RESPOND (737-7663), they receive quick disaster recovery response in their time of need. With our programs, the claims process takes just a few hours – not days. This quick mitigation response helps to lower the cost of claims and provides customers with fast, professional service.

Peace of mind

Anxious customers dealing with water or fire losses feel better knowing the right help is on the way, and that their lives will get back to normal as quickly as possible.

ServiceMaster Advantage guarantees to answer calls to 1-800-RESPOND (737-7663) 24 hours a day, 7 days a week, 365 days a year. Our network of providers will begin emergency services on-site within two to four hours.

Remote Monitoring

Our nationwide remote monitoring program provides greater efficiency for insurance providers. The ServiceMaster Advantage remote monitoring program delivers consistent data reporting as well as reliable, real-time data to insurance providers. Put simply, remote monitoring is the next step in the evolution of the science of drying.

Here are examples of the pre-approved mitigation services provided through insurance company vendor programs:

Water Loss
  • Loss site inspection and evaluation
  • Water damage mitigation including extraction services
  • Initiate the drying process
  • Lift/remove wet or damaged carpet
  • Dispose of wet carpet padding
  • Use of air movers and dehumidifiers
  • Move and inspect furniture to facilitate drying of carpet and structure
  • Handle mold in areas of up to 10 square feet
Fire Loss
  • Loss site inspection and evaluation
  • Emergency pre-cleaning (fire mitigation is limited to the pre-cleaning treatment of "at risk" surfaces such as metal, marble or any surface at risk of being etched from the corrosive gasses from the fire)
  • If water is present, accomplish the pre-authorized water procedures
  • Report findings to the adjuster to determine what else may need to be done (pack-out service and/or contents cleaning)

ServiceMaster Advantage has insurance company vendor programs with more than 20 leading insurance companies. 

Restoration Services Overview for Insurance Agents

ServiceMaster Advantage offers most insurance companies a preferred vendor programs, including agreed-upon pricing, and one toll free number to access our network of franchisees.

Satisfied customers

When you refer your customers to our toll-free number, 1-800-RESPOND (737-7663), they receive quick disaster recovery response in their time of need. With our programs, the claims process takes just a few hours – not days. This quick mitigation response helps to lower the cost of claims and provides customers with fast, professional service.

Peace of mind

Anxious customers dealing with water or fire losses feel better knowing the right help is on the way, and that their lives will get back to normal as quickly as possible.

ServiceMaster Advantage guarantees to answer calls to 1-800-RESPOND (737-7663) 24 hours a day, 7 days a week, 365 days a year. Our network of providers will begin emergency services on-site within two to four hours.

Remote Monitoring

Our nationwide remote monitoring program provides greater efficiency for insurance providers. The ServiceMaster Advantage remote monitoring program delivers consistent data reporting as well as reliable, real-time data to insurance providers. Put simply, remote monitoring is the next step in the evolution of the science of drying.

Here are examples of the pre-approved mitigation services provided through insurance company vendor programs:

Water Loss
  • Loss site inspection and evaluation
  • Water damage mitigation including extraction services
  • Initiate the drying process
  • Lift/remove wet or damaged carpet
  • Dispose of wet carpet padding
  • Use of air movers and dehumidifiers
  • Move and inspect furniture to facilitate drying of carpet and structure
  • Handle mold in areas of up to 10 square feet
Fire Loss
  • Loss site inspection and evaluation
  • Emergency pre-cleaning (fire mitigation is limited to the pre-cleaning treatment of "at risk" surfaces such as metal, marble or any surface at risk of being etched from the corrosive gasses from the fire)
  • If water is present, accomplish the pre-authorized water procedures
  • Report findings to the adjuster to determine what else may need to be done (pack-out service and/or contents cleaning)

ServiceMaster Advantage has insurance company vendor programs with more than 20 leading insurance companies. 


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