Restoration Services Overview for Insurance Agents
ServiceMaster Advantage offers most insurance companies a preferred vendor programs, including agreed-upon pricing.
Satisfied customers
Reduce your customers' wait times and lower the cost of claims. When you refer your customers to our toll-free number, 1-800-RESPOND (737-7663), they receive quick disaster recovery response in their time of need. We work to get claims processed within hours instead of days in order to lower the cost of claims and provide customers with expert service, fast.
Peace of mind
We don't keep normal business hours - we keep all hours. Disaster can strike at any time, and customers suffering from fires or floods cannot afford to wait until 9 AM the next morning for help.
ServiceMaster Advantage guarantees to answer calls to 1-800-RESPOND (737-7663) 24 hours a day, 7 days a week, 365 days a year. Our network of providers will begin emergency services on-site within two to four hours.
Remote Monitoring
Our nationwide remote monitoring program provides greater efficiency for insurance providers. The ServiceMaster Advantage remote monitoring program delivers consistent data reporting as well as reliable, real-time data to insurance providers. Put simply, remote monitoring is the next step in the evolution of the science of drying.
Here are examples of the pre-approved mitigation services provided through insurance company vendor programs:
Water Loss
- Loss site inspection and evaluation
- Water damage mitigation including extraction services
- Initiate the drying process
- Lift/remove wet or damaged carpet
- Dispose of wet carpet padding
- Use of air movers and dehumidifiers
- Move and inspect furniture to facilitate drying of carpet and structure
- Handle mold in areas of up to 10 square feet
Fire Loss
- Loss site inspection and evaluation
- Emergency pre-cleaning (fire mitigation is limited to the pre-cleaning treatment of "at risk" surfaces such as metal, marble or any surface at risk of being etched from the corrosive gasses from the fire)
- If water is present, accomplish the pre-authorized water procedures
- Report findings to the adjuster to determine what else may need to be done (pack-out service and/or contents cleaning)
ServiceMaster Advantage has insurance company vendor programs with more than 20 leading insurance companies.
